1. About Waslah

Waslah is a platform that helps users discover and connect with service providers to meet their needs for different occasions and events. Waslah also provides tools and information designed to make the occasion-planning process easier.

Unless explicitly stated otherwise, Waslah is not the provider of the services listed on the platform. Such services are provided by independent service providers and may be subject to their own terms and conditions.

2. Use of the Platform

You agree to use Waslah only for lawful purposes and in accordance with these Terms & Conditions. You must not:

• Use the platform for any unlawful or fraudulent purpose.
• Provide false, inaccurate, or misleading information.
• Attempt to gain unauthorized access to the platform or other users' accounts.
• Interfere with the operation or security of the platform.
• Copy, reuse, or exploit Waslah's content, branding, or materials without prior authorization.

3. Accounts

Some Waslah services may require you to create an account or provide certain personal information.

You are responsible for ensuring that the information you provide is accurate and up to date, and for maintaining the confidentiality of your account information.

Waslah reserves the right to suspend or terminate any account if these Terms & Conditions are violated or if the platform is misused.

4. Service Providers

Waslah may display information about third-party service providers, including their services, prices, availability, images, and other details.

While we strive to provide accurate information, Waslah does not guarantee that all information provided by service providers is complete, accurate, current, or error-free.

Any agreement, booking, or transaction between you and a service provider is subject to the terms and conditions agreed upon between the parties.

5. Bookings and Payments

Where booking or payment services are available through Waslah, you agree to provide accurate information and complete the required payment steps.

Prices, availability, booking terms, deposits, and cancellation policies may vary from one service provider to another.

Any applicable fees, taxes, or additional charges will be disclosed before the transaction is completed, where applicable.

6. Cancellation and Refunds

Cancellation, rescheduling, and refund policies may vary depending on the service provider and the service booked.

We recommend reviewing the applicable cancellation and refund terms before confirming your booking.

Where Waslah is responsible for processing a refund, the time required for the refunded amount to reach you may vary depending on the payment method and payment service provider used.

7. User Content

When you submit reviews, opinions, photos, comments, or any other content to Waslah, you represent that you have the right to share such content and that it does not infringe the rights of others or violate applicable laws and regulations.

By submitting such content, you grant Waslah a non-exclusive right to use, display, and republish it for the purposes of operating and promoting the platform and improving its services, in accordance with applicable laws and regulations.

8. Intellectual Property

All content and materials provided by Waslah, including the Waslah name, logo, designs, text, graphics, interfaces, and other materials, are owned by or licensed to Waslah and are protected by applicable intellectual property laws.

You may not use any of Waslah's intellectual property rights without prior written authorization.

9. Third-Party Services and Links

Waslah may include links, integrations, or services provided by third parties.

Waslah is not responsible for the content, availability, policies, or practices of third-party websites or services. Your use of such services may be subject to the terms and conditions and policies of those third parties.

10. Disclaimer

Waslah aims to provide a platform that facilitates the discovery and arrangement of occasion-related services. However, Waslah does not guarantee the availability, quality, suitability, or performance of services provided by third parties.

To the extent permitted by applicable laws and regulations, Waslah shall not be responsible for any losses, damages, delays, cancellations, or disputes arising from services provided directly by third-party service providers.

11. Limitation of Liability

To the maximum extent permitted by applicable laws and regulations, Waslah shall not be liable for any indirect, incidental, special, or consequential losses or damages arising from your use of the platform or services provided by third parties.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot be excluded or limited under applicable laws and regulations.

12. Changes to the Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to our services, legal or regulatory requirements, or our operational practices.

When changes are made, the 'Last Updated' date will be updated accordingly. Your continued use of Waslah after the updated Terms & Conditions have been published constitutes your acceptance of the changes.

13. Privacy

Your use of the Waslah platform is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

Any disputes arising from or in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts and authorities in the Kingdom of Saudi Arabia, unless otherwise required by applicable laws and regulations.